How many of us spend a significant proportion of our working day with the phone jammed under our chins while we type on our keyboards, write notes or use a mouse to find information?
By introducing a headset to take and make calls you immediately reduce the potential of back and neck strain and increase your productivity.
We recently helped one of our customers, a busy HR Consultancy, transform their way of working by introducing headset technology.
Following a visit to our office and observing headsets in action, Reality HR’s Director Sally Ann could immediately see the benefits of being able to multi-task while on the phone. She was also interested to see the freedom that wireless headsets could provide; allowing staff to move around whilst on the phone.
After further consultation, we recommended a combination of wired and wireless headsets to meet Reality HR’s needs.
The positive impact of adopting headset technology is summed up by Sally Ann: “The headsets have definitely increased our productivity. I am able to capture conversations, take notes in the moment; getting it first time round; I don’t need to waste time after a call typing it up. Also, our staff don’t get neck ache anymore, and it’s great to know we are providing the duty of care that our staff deserve.”
Sally Ann even goes as far as to say that using headsets has “moved us away from the dark ages”. For more information on the solution that transformed Reality HR click here.
To discuss how you can transform your workspace and take advantage of our latest headset offers, call us now on 0118 920 9420